Skip to content

Client services

Privacy notice

How this test store handles accounts, orders, and messages.

  1. 01

    Information you provide

    We store your account name and email, a password hash, and authentication records. Checkout stores your contact and delivery details, order items, and payment references. Card details are entered on Stripe's checkout and are not stored by Maison Sonore.

    Contact messages store your name, email, message, and request reference. Do not send passwords, card details, or sensitive personal information.

    Coupon records include assigned emails, redemptions, and discount eligibility groups verified by the owner. We keep a short verification reference rather than identity documents. Your account stores your offer email preference. We send offer emails only when you switch that preference on, and you can switch it off at any time. If our team assigns you a personal code, we may email that code to you once. After an unfinished checkout we send at most one reminder, which you can switch off at checkout or with the link in any email.

    Your language and currency choice is saved in your browser and, when you are signed in, in your account.

  2. 02

    Services and storage

    Cloudflare hosts the site, stores product media and encrypted recovery backups, and sends account and store emails. Turso stores account, catalog, support, and order records. Stripe processes sandbox payments. These providers process information needed to operate their services.

    Cloudflare Turnstile checks account creation, email requests, and contact submissions for automated abuse. It processes browser and network signals needed for security verification.

    Cloudflare Web Analytics counts visits and page views without cookies or personal profiles.

  3. 03

    Cookies and browser storage

    Essential authentication cookies keep you signed in. Your cart is stored in your browser. This store does not add advertising or analytics cookies. Clear the cart or sign out on a shared device.

  4. 04

    Retention and requests

    Support messages are deleted from the application 30 days after delivery. Encrypted daily database backups expire after 30 days. A deleted record can remain in an older backup until that backup expires. Accounts and test order records currently remain until the store owner removes them. Commercial retention requirements will be confirmed before real purchases open.

    Use the contact form to request access, correction, or removal of your information. We may need to verify that the account or order belongs to you.

  5. 05

    Before commercial launch

    The seller's legal identity, registered address, jurisdiction, and final privacy contact will be published before real purchases open. This notice describes the current test service and will be updated when those details are confirmed.